Airlines Service Operations (A Book for Tourism & Hospitality Professional)
Airlines Service Operations (A Book for Tourism & Hospitality Professional)
ABOUT BOOK:
The book has been written and compiled keeping in view the requirements of aspiring airlines cabin crew professional and students from Airlines, Tourism and Hospitality sectors. It covers the basic syllabus of most of airlines service training institutes and centres across the world. The main aim was to provide guidance to young budding airlines professional particularly from hospitality and tourism sectors to grab opportunities from the airlines industry. Airlines is an integral part of any tourism industry.
There is a huge demand of skilled and trained professionals in airlines industry. Vocational training centres and professional training institute are in need of good study materials and training manual in order to support their training objectives as per the demand of airlines industry. Therefore, this book has been launched to provide help to all the needy institutions and aspiring airlines professional who are interested to take on a challenging and glamorous career in airlines industry.
The book covers various aspects of airlines services particularly food and beverage services, hygiene, Sanitation, catering supply, duties and responsibilities of cabin crew, attributes of crew members, do's and Don'ts, IATA & ICAO, wine service, handling complaint, handling infants, first aid, food storage, spoilage and supply, catering equipment and also covers the syllabus of CRS and GDS for the beginners. Several examples have been given and cases have been discussed to clear the ideas and topics in simple and understandable way.
This textbook would definitely serve the purpose of students, trainers and aspiring professionals.
ABOUT AUTHOR:
Dr. Chiranjib Kumar Choudhary (PhD in Tourism & Hospitality Services, UGC-NET, MTM, BTS, FOM, CAT, PIDT) is a noted academician, renowned author, professor, consultant and trainer in the areas. He has published a good number of academic books and a large number of research articles. In addition to academic books he has also published literary books such as poetry books and story books. He believes in implementable research and entrepreneurship development in sustainable ways.
Some of his academic books on Tourism & Hospitality are, (available on www.amazon.com)
- Front Office Operation: (A Training Manual for Tourism & Hospitality Professionals)
- Introduction to Tourism & Hospitality
- Ecotourism Planning Development & Marketing
- Event Management
- Ecotourism Dynamics
- Marketing: (An Art of Human Integration & Social Consciousness)
- Museum & Herbarium Management
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